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Custom Resolution Reason → Update
AI-generatedSummary
Updates an existing custom resolution reason for the selected Approach account.
Inputs
- accountId (required) — Select the Approach account to use.
- customResolutionReasonId (required) — ID of the custom resolution reason to update.
- updateFields — Fields to update on the custom resolution reason.
Output shape
object
Returns the updated custom resolution reason object as provided by the Approach API.
Examples
Example 1: Activate a custom resolution reason and change its label.
Set accountId to the desired account, customResolutionReasonId to the target reason, and in updateFields enable is_active and set labelText to the new label.