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Custom Resolution Reason → Deactivate
AI-generatedSummary
Deactivates a custom resolution reason for the selected account.
Inputs
- Account (required) — Select the account to use. Can be chosen from a list or entered by ID.
- ID (required) — ID of the custom resolution reason to deactivate.
Output shape
JSON
Returns the deactivated custom resolution reason object or a success confirmation from the API.
Examples
Example 1: A workflow that after creating a custom resolution reason, deactivates it when it is no longer needed.
Set the Account field to the desired Approach account, and provide the ID of the custom resolution reason (e.g., from a previous node) in the ID field.