Actions253
- Platform: Account Actions
- Platform: Account User Actions
- Platform: Agent Bot Actions
- Platform: Banner Actions
- Platform: User Actions
- Account Actions
- Agent Actions
- Agent Bot (Account) Actions
- Automation Rule Actions
- Banner Message Actions
- Portal (Help Center) Actions
- Data Import Actions
- Dashboard App Actions
- CSAT Survey Response Actions
- Audit Log Actions
- Applied SLA Actions
- Reporting Event Actions
- Assignable Agents Actions
- Inbox Members Actions
- Search Actions
- Actions (contact/conversation) Actions
- Campaign Actions
- Call History Actions
- Canned Response Actions
- Chat Room Actions
- Contact Actions
- Contact Note Actions
- Conversation Actions
- Create
- Get
- List
- Send Message
- Send File
- Send with Template
- List Messages
- Delete Message
- List Attachments
- Download Attachment
- Assign Agent
- Assign Team
- Add Labels
- Remove Labels
- Update Labels
- List Labels
- Toggle Status
- Set Priority
- Add Custom Attributes
- Remove Custom Attributes
- Set Custom Attributes
- Update Last Seen
- Update Presence
- Mark Unread
- Update Attachment Metadata
- Mute
- Unmute
- Pin
- Unpin
- Send Transcript
- Filter
- Delete
- Custom Attribute Actions
- Custom Filter Actions
- Custom Resolution Reason Actions
- Custom Role Actions
- Custom Scheduled Message Type Actions
- Inbox Actions
- Integration Actions
- Label Actions
- Macro Actions
- Message Template Actions
- Notification Actions
- Profile Actions
- QuePasa Actions
- Report Actions
- Scheduled Message Actions
- SLA Policy Actions
- Team Actions
Conversation → Send Message
AI-generatedSummary
Send a message to a conversation
Inputs
- accountId (required) — Select the account to use.
- inboxId (required) — Select the inbox to use.
- conversationId (required) — Select the conversation to use.
- content — Text content of the message to send. Can be empty when sending a reaction.
- replyToMessageId — Message to reply to (will set in_reply_to in content attributes).
- additionalFields — Additional content attributes for the message (e.g., private note, content attributes).
Output shape
a message record (object)
May include fields such as id, content, timestamps; optional; errors are propagated as standard n8n error envelopes.
Examples
Example 1: Send a text message to a selected conversation
accountId = 12, inboxId = 34, conversationId = 56, content = Hello
Example 2: Send a reply to an existing message
accountId = 12, inboxId = 34, conversationId = 56, content = Reply, replyToMessageId = 78
Example 3: Send a message with a private note and custom attribute
accountId = 12, inboxId = 34, conversationId = 56, content = Update, additionalFields = {"private": true, "content_attributes": {"key": "value"}}