Actions253
- Platform: Account Actions
- Platform: Account User Actions
- Platform: Agent Bot Actions
- Platform: Banner Actions
- Platform: User Actions
- Account Actions
- Agent Actions
- Agent Bot (Account) Actions
- Automation Rule Actions
- Banner Message Actions
- Portal (Help Center) Actions
- Data Import Actions
- Dashboard App Actions
- CSAT Survey Response Actions
- Audit Log Actions
- Applied SLA Actions
- Reporting Event Actions
- Assignable Agents Actions
- Inbox Members Actions
- Search Actions
- Actions (contact/conversation) Actions
- Campaign Actions
- Call History Actions
- Canned Response Actions
- Chat Room Actions
- Contact Actions
- Contact Note Actions
- Conversation Actions
- Create
- Get
- List
- Send Message
- Send File
- Send with Template
- List Messages
- Delete Message
- List Attachments
- Download Attachment
- Assign Agent
- Assign Team
- Add Labels
- Remove Labels
- Update Labels
- List Labels
- Toggle Status
- Set Priority
- Add Custom Attributes
- Remove Custom Attributes
- Set Custom Attributes
- Update Last Seen
- Update Presence
- Mark Unread
- Update Attachment Metadata
- Mute
- Unmute
- Pin
- Unpin
- Send Transcript
- Filter
- Delete
- Custom Attribute Actions
- Custom Filter Actions
- Custom Resolution Reason Actions
- Custom Role Actions
- Custom Scheduled Message Type Actions
- Inbox Actions
- Integration Actions
- Label Actions
- Macro Actions
- Message Template Actions
- Notification Actions
- Profile Actions
- QuePasa Actions
- Report Actions
- Scheduled Message Actions
- SLA Policy Actions
- Team Actions
Conversation → Update Last Seen
AI-generatedSummary
Updates the last seen timestamp for a specified conversation.
Inputs
- Account (required) — Select the Approach account to use.
- Inbox (required) — Select the inbox containing the conversation.
- Conversation (required) — Select the conversation to update.
Output shape
object
Returns the conversation data after the last‑seen timestamp is updated (typically includes the conversation ID and updated fields).
Examples
Example 1: Mark a conversation as read by updating its last seen timestamp.
Set Account, Inbox, and Conversation selectors to the desired values; run the node to update the conversation.