ChatInstall

Summary

List CSAT survey responses for a given account, with optional date range filtering and configurable result limits.

Inputs

• accountId (required) — The account to retrieve CSAT survey responses from. Can be selected from a list or entered by ID (numeric).
• returnAll — If enabled, returns all matching responses ignoring the limit. Default: false.
• limit — Maximum number of responses to return when 'Return All' is disabled. Default: 50.
• from — Start date for filtering responses (inclusive).
• to — End date for filtering responses (inclusive).

Output shape

Array of CSAT survey response objects, each containing survey response details.

The exact structure of each response object depends on the underlying Approach API but typically includes fields like response ID, survey ID, contact ID, scores, comments, and timestamps.

Examples

Example 1: Get recent CSAT responses

Account: 'My Account', Return All: false, Limit: 10, From: '2024-01-01', To: '2024-01-31'

Example 2: Export all responses for analysis

Account: 'Support Account', Return All: true (Limit ignored), From: empty, To: empty

Links

• n8n community nodes installation guide