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Fale Já

Interaja com a API do Fale Já - Application, Client e Platform APIs

Actions123

Contact → Create Inbox

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Summary

Associates an existing inbox with a contact (or creates a contact‑inbox link) using the selected Fale Ja API.

Inputs

  • apiType — Select which Fale Ja API to use: Application (agents/admins), Client (end‑users), or Platform (system administrators). Defaults to Application API if not set.
  • contactId (required) — The numeric ID of the contact to which the inbox will be linked.
  • inboxId (required) — The numeric ID of the inbox to associate with the contact.
  • sourceId — External source identifier for the contact‑inbox relationship (optional).

Output shape

object

Returns the response from the Fale Ja API for the created contact‑inbox association (typically includes the created record’s ID and any fields returned by the endpoint). The exact structure depends on the selected API type.

Examples

Example 1: Link inbox 42 to contact 7 using the default Application API.

Set Contact ID = 7, Inbox ID = 42, leave API Type as Application, Source ID blank.

Example 2: Create a contact‑inbox link with an external source reference via the Client API.

Set API Type = Client, Contact ID = 15, Inbox ID = 3, Source ID = 'ext-12345'.

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