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Help Center → Update Category
AI-generatedSummary
Update a help center category
Inputs
- apiType — Select which API to use based on your role and use case: agents/admins (application), end-users/customers (client), or system admins (platform). Defaults to application API for agents and admins to manage conversations, contacts, messages, teams, reports and account settings.
- categoryId (required) — The ID of the category to update.
- updateFields — Fields to update on the category. At minimum, provide the name/title; description and content are optional depending on category type.
Output shape
The n8n node returns the updated category object from the Chatwoot Help Center API, structured according to the selected API type (application, client, or platform).
If no update fields are provided beyond the category ID, the operation may return the existing category unchanged or apply minimal updates based on backend handling.
Examples
Example 1: Update a help center category name for agents using the application API.
apiType: application, categoryId: 42, updateFields.name: 'New Category Title'