Fale JáInstall

Summary

Updates specific details of an existing conversation in Fale Já, such as its status, assigned agent, team, or priority level.

Inputs

• apiType — Selects which API tier to target (Application, Client, or Platform). Defaults to Application API.
• conversationId (required) — The unique numerical identifier of the conversation to update.
• updateFields — Optional fields to update, including status ('open', 'resolved', 'pending'), assignee_id, team_id, and priority ('urgent', 'high', 'medium', 'low', or null).

Output shape

a single record

Returns the updated conversation object containing its latest metadata, assignee, team, and status.

Examples

Example 1: Mark a conversation as resolved

Set Conversation ID to the target conversation number, and under Update Fields set Status to 'resolved'.

Example 2: Reassign a conversation to a specific agent and set high priority

Set Conversation ID to the target conversation number, and under Update Fields set Assignee ID to the agent's ID and Priority to 'high'.

Links

• n8n community nodes installation guide