Fale Já icon

Fale Já

Interaja com a API do Fale Já - Application, Client e Platform APIs

Actions123

Message → Create

AI-generated

Summary

Create a message in a conversation using the Fale Já (Chatwoot) node.

Inputs

  • apiType — Select which API to use based on your role and use case. Options: Application API (agents/admins), Client API (end‑users), Platform API (system administrators). Default: Application API.
  • conversationId (required) — The ID of the conversation where the message will be created.
  • content (required) — The content of the message.
  • messageType — Whether the message is from a contact (incoming) or from an agent (outgoing). Default: outgoing.
  • additionalFields — Optional fields for the message, including privacy flag, content type, and content attributes.

Output shape

The node returns the created message object as provided by the Chatwoot API for the selected API type.

The underlying implementation calls the appropriate Chatwoot endpoint (Application/Client/Platform) to POST a new message. Required inputs are conversationId and content; all other fields are optional and follow the Chatwoot message schema.

Examples

Example 1: Send an outgoing text message from an agent.

Set apiType to Application API, provide conversationId, fill content, leave messageType as outgoing (default), and leave additionalFields empty.

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