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Conversation → Toggle Status
AI-generatedSummary
Updates the status of a conversation in the Fale Ja node.
Inputs
- apiType — Select which API to use based on your role and use case: Application API for agents and admins, Client API for end-users/customers, or Platform API for system administrators.
- conversationId (required) — The ID of the conversation to update.
- status (required) — The new status for the conversation. Options: open, resolved, pending, snoozed.
Output shape
object
Returns the updated conversation object from the selected API endpoint.
Examples
Example 1: Toggle a conversation to resolved status via Application API
Set apiType to application, conversationId to the target conversation's numeric ID, and status to resolved.