Actions123
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Inbox → Add Agent Bot
AI-generatedSummary
Adds an agent bot to an inbox (or removes it if Agent Bot ID is 0) using the selected API type.
Inputs
- apiType (required) — Select which API to use based on your role and use case
- inboxId (required) — The ID of the inbox
- agentBotId — Agent bot ID to add (leave 0 to remove bot)
Output shape
object
The API response confirming the agent bot assignment or removal.
Examples
Example 1: Assign bot with ID 123 to inbox 5 via Application API
API Type: Application API; Inbox ID: 5; Agent Bot ID: 123
Example 2: Remove any assigned bot from inbox 5 via Client API
API Type: Client API; Inbox ID: 5; Agent Bot ID: 0