Actions123
- Account Actions
- Account Agent Bot Actions
- Agent Actions
- Audit Log Actions
- Automation Rule Actions
- Canned Response Actions
- Contact Actions
- Contact Label Actions
- Conversation Actions
- Conversation Assignment Actions
- Custom Attribute Actions
- CSAT Survey Actions
- Custom Filter Actions
- Help Center Actions
- Inbox Actions
- Label Actions
- Conversation Label Actions
- Integration Actions
- Message Actions
- Profile Actions
- Report Actions
- Team Actions
- Webhook Actions
Report → Get Conversations by Channel
AI-generatedSummary
Fetch a report metric for a specified type and date range.
Inputs
- apiType — Select which API to use based on your role and use case: application for agents and admins to manage conversations, contacts, messages, teams, reports and account settings; client for end-users/customers to interact through web widgets, mobile apps or custom chat interfaces; platform for system administrators to manage multiple accounts, users, and platform-level configurations (self-hosted/reseller). Defaults to application.
- metric (required) — The metric to get report for: conversations_count, incoming_messages_count, outgoing_messages_count, avg_first_response_time, avg_resolution_time, or resolutions_count. Defaults to conversations_count.
- type (required) — The type of report: account, agent, inbox, label, or team. Defaults to account.
- since — Start date for the report. Accepts Unix timestamp or date string.
- until — End date for the report. Accepts Unix timestamp or date string.
Output shape
Report metric data aggregated by the specified type and date range.
All parameters are sourced from the node's description.properties filtered for the Report resource and Get Conversations by Channel operation. The source.xml confirms a reportExecute module exists in the ApplicationApi/Reports path, aligned with these UI controls.