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Fale Já

Interaja com a API do Fale Já - Application, Client e Platform APIs

Actions123

Report → Get Conversations by Channel

AI-generated

Summary

Fetch a report metric for a specified type and date range.

Inputs

  • apiType — Select which API to use based on your role and use case: application for agents and admins to manage conversations, contacts, messages, teams, reports and account settings; client for end-users/customers to interact through web widgets, mobile apps or custom chat interfaces; platform for system administrators to manage multiple accounts, users, and platform-level configurations (self-hosted/reseller). Defaults to application.
  • metric (required) — The metric to get report for: conversations_count, incoming_messages_count, outgoing_messages_count, avg_first_response_time, avg_resolution_time, or resolutions_count. Defaults to conversations_count.
  • type (required) — The type of report: account, agent, inbox, label, or team. Defaults to account.
  • since — Start date for the report. Accepts Unix timestamp or date string.
  • until — End date for the report. Accepts Unix timestamp or date string.

Output shape

Report metric data aggregated by the specified type and date range.

All parameters are sourced from the node's description.properties filtered for the Report resource and Get Conversations by Channel operation. The source.xml confirms a reportExecute module exists in the ApplicationApi/Reports path, aligned with these UI controls.

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