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Custom Filter → Create
AI-generatedSummary
Create a custom filter
Inputs
- apiType — Select which API to use based on your role and use case. Options: Application API (agents/admins), Client API (end-users), Platform API (system administrators). Defaults to Application API.
- name (required) — Name of the custom filter.
- filter_type (required) — Type of filter to create. Options: Conversation or Contact.
- query (required) — Filter query as a JSON object defining conditions (e.g., status, assignee_type).
Output shape
object
Returns the created custom filter object from the Fale Já (Chatwoot) API.
Examples
Example 1: Create a conversation filter for unassigned open tickets.
API Type: Application API; Filter Name: Unassigned VIP Conversations; Filter Type: Conversation; Query: { status: [open], assignee_type: [unassigned] }