Fale Já icon

Fale Já

Interaja com a API do Fale Já - Application, Client e Platform APIs

Actions123

Custom Filter → Create

AI-generated

Summary

Create a custom filter

Inputs

  • apiType — Select which API to use based on your role and use case. Options: Application API (agents/admins), Client API (end-users), Platform API (system administrators). Defaults to Application API.
  • name (required) — Name of the custom filter.
  • filter_type (required) — Type of filter to create. Options: Conversation or Contact.
  • query (required) — Filter query as a JSON object defining conditions (e.g., status, assignee_type).

Output shape

object

Returns the created custom filter object from the Fale Já (Chatwoot) API.

Examples

Example 1: Create a conversation filter for unassigned open tickets.

API Type: Application API; Filter Name: Unassigned VIP Conversations; Filter Type: Conversation; Query: { status: [open], assignee_type: [unassigned] }

Links

Discussion