Actions123
- Account Actions
- Account Agent Bot Actions
- Agent Actions
- Audit Log Actions
- Automation Rule Actions
- Canned Response Actions
- Contact Actions
- Contact Label Actions
- Conversation Actions
- Conversation Assignment Actions
- Custom Attribute Actions
- CSAT Survey Actions
- Custom Filter Actions
- Help Center Actions
- Inbox Actions
- Label Actions
- Conversation Label Actions
- Integration Actions
- Message Actions
- Profile Actions
- Report Actions
- Team Actions
- Webhook Actions
Conversation → Filter
AI-generatedSummary
Filter conversation payloads using specified attribute-based rules.
Inputs
- apiType — Select which API to use based on your role and use case
- payload (required) — Filter rules in JSON format with attribute_key, filter_operator, values, and query_operator
Output shape
Filtered conversation items matching the filter rules
Exact return shape not detailed in properties or source; operation consumes the payload filter rules and applies them to conversation data under the selected API type.
Examples
Example 1: Filter open conversations
Set apiType to 'application' and payload to a JSON object specifying an 'equal_to' filter on 'status' with value 'open' and 'and' query operator.