Actions123
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Report → Get Account Summary
AI-generatedSummary
Get Account Summary
Inputs
- apiType — Select which API to use based on your role and use case. Options: Application API (agents/admins), Client API (end‑users), Platform API (administrators managing multiple accounts). Default: application
- metric (required) — The metric to get report for. Options: conversations_count, incoming_messages_count, outgoing_messages_count, avg_first_response_time, avg_resolution_time, resolutions_count. Default: conversations_count
- type (required) — The type of report. Options: account, agent, inbox, label, team. Default: account
- since — Start date for the report (Unix timestamp or date string). If empty, uses a platform‑defined default (often the beginning of time).
- until — End date for the report (Unix timestamp or date string). If empty, defaults to the current time.
Output shape
An object containing the requested metric value, typically a numeric result or a small payload with the metric and timestamp.
The exact shape depends on the Fale Já (Chatwoot) Reports API, but the node returns the data directly from the API call.
Examples
Example 1: Get total conversations for an account in the last 30 days
apiType: application, metric: conversations_count, type: account, since: 30 days ago (Unix ts), until: now