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Fale Já

Interaja com a API do Fale Já - Application, Client e Platform APIs

Actions123

Profile → Update Availability

AI-generated

Summary

Update agent availability status for a Fale Já profile.

Inputs

  • apiType — Select which API to use based on your role and use case. Defaults to application API for agents and admins managing conversations, contacts, messages, teams, reports and account settings. Options: application (agents/admins), client (end-users/customers via web widgets/mobile apps), platform (system admins managing multiple accounts/users/platform-level configurations).
  • availability (required) — Availability status of the agent. Defaults to online. Options: online (agent available to receive conversations), offline (agent not available), busy (agent busy, should not receive new conversations).

Output shape

Not explicitly declared in the provided source or properties; the operation updates the agent's availability status on the Fale Já (Chatwoot) platform.

Parameters apiType and availability are both configurable via the node's UI. availability is required; apiType defaults to application. The displayOptions in the properties enforce that these fields appear only when resource is profile and operation is updateAvailability.

Examples

Example 1: Set an agent to offline status using the application API.

apiType: application, availability: offline

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