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Profile → Update Availability
AI-generatedSummary
Update agent availability status for a Fale Já profile.
Inputs
- apiType — Select which API to use based on your role and use case. Defaults to application API for agents and admins managing conversations, contacts, messages, teams, reports and account settings. Options: application (agents/admins), client (end-users/customers via web widgets/mobile apps), platform (system admins managing multiple accounts/users/platform-level configurations).
- availability (required) — Availability status of the agent. Defaults to online. Options: online (agent available to receive conversations), offline (agent not available), busy (agent busy, should not receive new conversations).
Output shape
Not explicitly declared in the provided source or properties; the operation updates the agent's availability status on the Fale Já (Chatwoot) platform.
Parameters
apiTypeandavailabilityare both configurable via the node's UI.availabilityis required;apiTypedefaults toapplication. ThedisplayOptionsin the properties enforce that these fields appear only whenresourceisprofileandoperationisupdateAvailability.
Examples
Example 1: Set an agent to offline status using the application API.
apiType: application, availability: offline