Fale JáInstall

Summary

Assigns a conversation to a team.

Inputs

• apiType — Select which API to use based on your role and use case. For agents and admins to manage conversations, contacts, messages, teams, reports and account settings use Application API; for end-users/customers to interact through web widgets, mobile apps or custom chat interfaces use Client API; for system administrators to manage multiple accounts, users, and platform-level configurations (self-hosted/reseller) use Platform API. Default: Application API.
• conversationId (required) — The ID of the conversation to assign.
• team_id (required) — The ID of the team to assign the conversation to. Use 0 to unassign the conversation. Default: 0. Placeholder: 5.

Output shape

The assigned conversation resource as returned by the selected Chatwoot API (application, client, or platform). No explicit return shape is declared in the node's properties; output depends on the API response.

If team_id is set to 0, the conversation is unassigned rather than reassigned.

Examples

Example 1: Assign conversation 123 to team 7 using the Application API.

apiType: application; conversationId: 123; team_id: 7

Example 2: Unassign conversation 456 by setting team_id to 0.

apiType: application; conversationId: 456; team_id: 0

Links

• n8n community nodes installation guide