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LLW CRM

Interact with LLW CRM API (Concord CRM)

Call Outcome → Update

AI-generated

Summary

Updates an existing call outcome in LLW CRM by ID, sending the chosen field values in a PUT request to /call-outcomes/{id}. Returns the API's response for the updated record.

Inputs

  • ID (required) — ID of the call outcome to update. It is placed in the request path (/call-outcomes/{ID}).
  • Fields to Update — Repeatable list of Field Name / Field Value pairs. The only selectable field is 'name'. Each value is first parsed as JSON and falls back to a plain string if that fails. Pairs with an empty value are skipped. If no pairs are added, the PUT is sent with an empty body.

Output shape

One output item per input item, containing the JSON response from the LLW CRM API for the updated call outcome.

Each output item is paired with its input item. If 'Continue On Fail' is enabled, a failed item returns {error: message} instead of stopping the workflow. A numeric-looking or JSON-like value such as 123 or true is sent as that JSON type, not as a string.

Examples

Example 1: Rename a call outcome to 'No Answer'.

ID = 5; Fields to Update: Field Name = name, Field Value = No Answer.

Example 2: Rename call outcomes from incoming workflow data.

ID = {{$json.id}}; Fields to Update: name = {{$json.newName}}.

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