LLW CRMInstall

Summary

Logs a new call record in LLW CRM (Concord CRM) by POSTing the call notes, outcome, date, and optional user and contact/company links to the /calls endpoint.

Inputs

• body (required) — Call notes/description (multi-line text).
• call_outcome_id (required) — Outcome of the call, chosen from the call outcomes loaded from the CRM (/call-outcomes).
• date (required) — Date of the call, sent as given (the field hint is YYYY-MM-DD).
• user_id — User who made the call, chosen from CRM users. The list includes a 'No Owner' option with an empty value, which is omitted from the request.
• contacts — Contact ID(s) to associate. Separate multiple IDs with commas. They are parsed into an array of integers, and non-numeric entries are dropped.
• companies — Company ID(s) to associate. Separate multiple IDs with commas. They are parsed into an array of integers, and non-numeric entries are dropped.

Output shape

One output item per input item, containing the JSON response from the CRM API for the newly created call record.

Empty optional fields are left out of the request body. If 'Continue On Fail' is enabled, a failed item returns {error: message} instead of stopping the workflow. The manageAssociations option does not apply to calls. Authentication uses the llwCrmApi credential (domain and API token).

Examples

Example 1: Record a completed sales call against a contact after a telephony webhook fires.

Resource: Call, Operation: Log. Body: {{$json.notes}}. Call Outcome: Connected. Date: {{$now}}. Contact ID: {{$json.contactId}}.

Example 2: Log a call attributed to a specific rep and linked to several companies.

Body: 'Discussed renewal'. Call Outcome: Follow up. Date: 2026-10-03. User: select rep. Company ID: 4,7.

Links

• n8n community nodes installation guide