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Interact with LLW CRM API (Concord CRM)

Call Outcome → Update or Create

AI-generated

Summary

Selectable for Call Outcome in the UI, but the node's execute logic has no handler for it. The updateOrCreate branch runs only for the Contact resource, so no API request is made and the output is probably not useful.

Inputs

  • (none) — No operation-scoped parameters are declared for Call Outcome + Update or Create. The Name field is only shown for the create and log operations, and the Fields to Update collection only for update. The Manage Associations options are not shown for Call Outcome.

Output shape

One output item per input item, with json set to an undefined response. In practice this is an empty item, since no API call is made.

The execute code only implements updateOrCreate when resource is contact (search by email, name or phone, then PUT or POST). For callOutcome none of the operation branches match, so responseData stays undefined. Use the Create or Update operations for call outcomes instead (endpoint /call-outcomes).

Examples

Example 1: Upsert a call outcome by name

Not supported. Use Search to check whether the outcome exists, then Create or Update (with the record ID) on Call Outcome.

Links

Discussion