Actions64
- CRM Voalle Actions
- Financeiro Actions
- ISP | Telecom Actions
- Service Desk Actions
- Buscar Detalhes Da Solicitacao
- Buscar Relatos Por Solicitacao
- Listar Solicitacoes Por Cliente
- Listar Tipos De Solicitacao
- Buscar Tipo De Solicitacao
- Listar SLAs Por Tipo De Solicitacao
- Listar Etiquetas E Catalogo Por Cliente
- Listar Etiquetas Por Cliente
- Listar Catalogos De Servico
- Listar Itens Do Catalogo
- Listar Subitens Do Item
- Buscar Anexos Da Solicitacao
- Consultar Agendamentos Do FSM
- Listar Produtos Alocados
- Alocar Produto
- Efetivar Produtos
- Alocar Patrimonios
- Efetivar Patrimonios
- Retornar Patrimonio
- Listar Equipes Para Encaminhamento
- Listar Status Para Encaminhamento
- Listar Motivos Para Encaminhamento
- Encaminhar Solicitacao
- Abrir Solicitacao Externa Detalhada
- Abrir Solicitacao Interna Detalhada
- Abrir Solicitacao Simplificada
- Abrir Solicitacao CRM
- Abrir Solicitacao Para Ponto De Acesso
- Realizar Manutencao Em Solicitacao
- Encerrar Solicitacao Para Ponto De Acesso
- Abrir Solicitacao Para Cliente
- Encerrar Solicitacao Para Cliente
- Adicionar Apontamento Em Solicitacao
- Adicionar Relato E Alterar Status
- Enviar Anexo Em Solicitacao
- Baixar Anexo Da Solicitacao
- Suite Actions
CRM Voalle → Alterar Servico Do Contrato
AI-generatedOverview
This node operation "Alterar Servico Do Contrato" under the resource "CRM Voalle" is designed to interact with the Voalle API to change or update services associated with a contract in the CRM system. It is useful for scenarios where contract services need to be modified, such as replacing old contract items with new services, adjusting quantities, prices, or payment forms, and managing service tags and phone number information. Practical examples include updating a customer's subscription services, changing pricing plans, or adding new telecom services to an existing contract.
Use Case Examples
- Updating the services linked to a customer's contract by replacing old service items with new ones.
- Adjusting the quantity and price of services in a contract to reflect changes in customer requirements.
- Managing service tags and phone group information for telecom services within a contract.
Properties
| Name | Meaning |
|---|---|
| Numero Do Contrato | The contract number identifying the contract to be modified. |
| Campanha CRM | The CRM campaign code associated with the contract, selected from a list or entered as an ID. |
| Lista De Preco CRM | The CRM price list code related to the contract, selectable from a list or entered as an ID. |
| Gerar Proporcionalidade | Boolean flag indicating whether to generate proportionality during the service change. |
| Novos Servicos | A collection of new service items to replace old contract items, including details such as old contract item ID, service code, quantity, amount, price, payment form code, service tag options, existing tags, tag descriptions, phone group ID, and phone number information in JSON format. |
Output
JSON
json- The JSON response from the Voalle API after attempting to change the contract services, containing details of the operation result.
Dependencies
- Voalle API authentication credentials
Troubleshooting
- Common issues may include invalid contract numbers, incorrect campaign or price list codes, or malformed service item details leading to API request failures.
- Error messages may indicate missing required parameters, authentication failures, or invalid service codes. Users should verify all input fields and ensure valid API credentials are provided.