Actions64
- CRM Voalle Actions
- Financeiro Actions
- ISP | Telecom Actions
- Service Desk Actions
- Buscar Detalhes Da Solicitacao
- Buscar Relatos Por Solicitacao
- Listar Solicitacoes Por Cliente
- Listar Tipos De Solicitacao
- Buscar Tipo De Solicitacao
- Listar SLAs Por Tipo De Solicitacao
- Listar Etiquetas E Catalogo Por Cliente
- Listar Etiquetas Por Cliente
- Listar Catalogos De Servico
- Listar Itens Do Catalogo
- Listar Subitens Do Item
- Buscar Anexos Da Solicitacao
- Consultar Agendamentos Do FSM
- Listar Produtos Alocados
- Alocar Produto
- Efetivar Produtos
- Alocar Patrimonios
- Efetivar Patrimonios
- Retornar Patrimonio
- Listar Equipes Para Encaminhamento
- Listar Status Para Encaminhamento
- Listar Motivos Para Encaminhamento
- Encaminhar Solicitacao
- Abrir Solicitacao Externa Detalhada
- Abrir Solicitacao Interna Detalhada
- Abrir Solicitacao Simplificada
- Abrir Solicitacao CRM
- Abrir Solicitacao Para Ponto De Acesso
- Realizar Manutencao Em Solicitacao
- Encerrar Solicitacao Para Ponto De Acesso
- Abrir Solicitacao Para Cliente
- Encerrar Solicitacao Para Cliente
- Adicionar Apontamento Em Solicitacao
- Adicionar Relato E Alterar Status
- Enviar Anexo Em Solicitacao
- Baixar Anexo Da Solicitacao
- Suite Actions
CRM Voalle → Incluir Servico No Contrato
AI-generatedOverview
This node operation "Incluir Servico No Contrato" under the resource "CRM Voalle" is designed to add new services to an existing contract in the Voalle CRM system. It is useful for scenarios where a user needs to update a contract by including additional services, specifying details such as service codes, quantities, prices, payment forms, and tagging options. For example, a telecom company could use this operation to add new service packages to a customer's contract dynamically.
Use Case Examples
- Adding multiple new services to a customer's contract with specific quantities and prices.
- Updating contract services with tagging options to manage service labels.
- Generating proportional billing for newly added services based on contract terms.
Properties
| Name | Meaning |
|---|---|
| Numero Do Contrato | The contract number to which new services will be added. This is a required string input. |
| Campanha CRM | The CRM campaign code associated with the services, selectable from a list or entered as an ID. This is required. |
| Lista De Preco CRM | The CRM price list code related to the services, selectable from a list or entered as an ID. This is required. |
| Gerar Proporcionalidade | Boolean flag to indicate whether to generate proportional billing for the added services. |
| Novos Servicos | A collection of new service items to add to the contract. Each item includes service code, quantity, amount, price, payment form code, service tag options, existing tag, tag description, phone group ID, and optional phone number information in JSON format. |
Output
JSON
json- The JSON response from the Voalle API after adding services to the contract, containing details of the operation result.
Dependencies
- Voalle API authentication credentials
Troubleshooting
- Ensure the contract number is valid and exists in the Voalle CRM system to avoid errors.
- Verify that the campaign code and price list code are correctly selected or entered, as invalid codes will cause the operation to fail.
- Check that the new services collection is properly formatted with all required fields, especially service codes and quantities.
- If proportional billing is enabled, confirm that the contract supports this feature to prevent billing calculation errors.
- Common error messages may include invalid parameter errors, authentication failures, or API request timeouts. Verify credentials and network connectivity.