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Interact with Voalle API

Actions64

Service Desk → Listar Itens Do Catalogo

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Overview

This node operation interacts with the Voalle API to list catalog items from the Service Desk resource. It is useful for retrieving paginated lists of catalog items, optionally filtered and ordered, which can help in managing and displaying service desk catalog data in workflows.

Use Case Examples

  1. Retrieve the first page of catalog items with a page size of 10 for a specific catalog service ID.
  2. Fetch catalog items filtered by a specific criteria and ordered by a given field.

Properties

Name Meaning
ID Do Catalogo The identifier of the catalog service to list items from.
Pagina The page number of the catalog items list to retrieve.
Tamanho Da Pagina The number of catalog items to retrieve per page.
Filtro Optional filter criteria to narrow down the catalog items.
Ordenacao Optional ordering criteria to sort the catalog items.

Output

JSON

  • json - The JSON response containing the list of catalog items from the Service Desk catalog.

Dependencies

  • Voalle API authentication credentials

Troubleshooting

  • Ensure the catalogServiceId parameter is provided and valid, as it is required.
  • Check API credentials and base URL configuration if authentication errors occur.
  • Verify that the page and page size parameters are numeric and within acceptable ranges.
  • If filtering or ordering parameters are used, ensure they conform to the API's expected format to avoid request errors.

Discussion