Actions64
- CRM Voalle Actions
- Financeiro Actions
- ISP | Telecom Actions
- Service Desk Actions
- Buscar Detalhes Da Solicitacao
- Buscar Relatos Por Solicitacao
- Listar Solicitacoes Por Cliente
- Listar Tipos De Solicitacao
- Buscar Tipo De Solicitacao
- Listar SLAs Por Tipo De Solicitacao
- Listar Etiquetas E Catalogo Por Cliente
- Listar Etiquetas Por Cliente
- Listar Catalogos De Servico
- Listar Itens Do Catalogo
- Listar Subitens Do Item
- Buscar Anexos Da Solicitacao
- Consultar Agendamentos Do FSM
- Listar Produtos Alocados
- Alocar Produto
- Efetivar Produtos
- Alocar Patrimonios
- Efetivar Patrimonios
- Retornar Patrimonio
- Listar Equipes Para Encaminhamento
- Listar Status Para Encaminhamento
- Listar Motivos Para Encaminhamento
- Encaminhar Solicitacao
- Abrir Solicitacao Externa Detalhada
- Abrir Solicitacao Interna Detalhada
- Abrir Solicitacao Simplificada
- Abrir Solicitacao CRM
- Abrir Solicitacao Para Ponto De Acesso
- Realizar Manutencao Em Solicitacao
- Encerrar Solicitacao Para Ponto De Acesso
- Abrir Solicitacao Para Cliente
- Encerrar Solicitacao Para Cliente
- Adicionar Apontamento Em Solicitacao
- Adicionar Relato E Alterar Status
- Enviar Anexo Em Solicitacao
- Baixar Anexo Da Solicitacao
- Suite Actions
Service Desk → Baixar Anexo Da Solicitacao
AI-generatedOverview
This node interacts with the Voalle API specifically for the Service Desk resource to download an attachment from a solicitation. It is useful in scenarios where users need to programmatically retrieve files attached to service desk requests, such as for automated processing, archiving, or further analysis.
Use Case Examples
- Downloading an attachment from a service desk ticket to save it locally or process it further.
- Automating the retrieval of solicitation attachments for integration with other systems or workflows.
Properties
| Name | Meaning |
|---|---|
| ID Do Anexo | The unique identifier of the attachment to be downloaded from the solicitation. |
| ID Da Solicitacao | The unique identifier of the solicitation from which the attachment is to be downloaded. |
Output
Binary
The node outputs the downloaded attachment as binary data, allowing it to be saved or processed as a file.
JSON
- `` - The JSON output contains the metadata or response related to the downloaded attachment, if any.
Dependencies
- Requires an API key credential for authentication with the Voalle API.
Troubleshooting
- Ensure the provided attachment ID and solicitation ID are correct and exist in the system to avoid errors.
- Check that the API credentials are valid and have the necessary permissions to access the Service Desk resource.
- Common error messages may include authorization errors or resource not found errors, which can be resolved by verifying credentials and input IDs.