Actions64
- CRM Voalle Actions
- Financeiro Actions
- ISP | Telecom Actions
- Service Desk Actions
- Buscar Detalhes Da Solicitacao
- Buscar Relatos Por Solicitacao
- Listar Solicitacoes Por Cliente
- Listar Tipos De Solicitacao
- Buscar Tipo De Solicitacao
- Listar SLAs Por Tipo De Solicitacao
- Listar Etiquetas E Catalogo Por Cliente
- Listar Etiquetas Por Cliente
- Listar Catalogos De Servico
- Listar Itens Do Catalogo
- Listar Subitens Do Item
- Buscar Anexos Da Solicitacao
- Consultar Agendamentos Do FSM
- Listar Produtos Alocados
- Alocar Produto
- Efetivar Produtos
- Alocar Patrimonios
- Efetivar Patrimonios
- Retornar Patrimonio
- Listar Equipes Para Encaminhamento
- Listar Status Para Encaminhamento
- Listar Motivos Para Encaminhamento
- Encaminhar Solicitacao
- Abrir Solicitacao Externa Detalhada
- Abrir Solicitacao Interna Detalhada
- Abrir Solicitacao Simplificada
- Abrir Solicitacao CRM
- Abrir Solicitacao Para Ponto De Acesso
- Realizar Manutencao Em Solicitacao
- Encerrar Solicitacao Para Ponto De Acesso
- Abrir Solicitacao Para Cliente
- Encerrar Solicitacao Para Cliente
- Adicionar Apontamento Em Solicitacao
- Adicionar Relato E Alterar Status
- Enviar Anexo Em Solicitacao
- Baixar Anexo Da Solicitacao
- Suite Actions
Service Desk → Encerrar Solicitacao Para Cliente
AI-generatedOverview
This node interacts with the Voalle API to perform operations related to the Service Desk resource, specifically to close a client solicitation (Encerrar Solicitacao Para Cliente). It is useful in scenarios where automated management of service desk requests is needed, such as closing client tickets or requests programmatically based on certain triggers or workflows.
Use Case Examples
- Automatically close a client solicitation after issue resolution.
- Integrate with other systems to update the status of service desk tickets without manual intervention.
Properties
| Name | Meaning |
|---|---|
| ID Do Cliente | The unique identifier of the client whose solicitation is to be closed. This is a required string input for the operation Encerrar Solicitacao Para Cliente under the Service Desk resource. |
Output
JSON
json- The JSON response from the Voalle API after attempting to close the client solicitation. This typically contains the result or status of the operation.
Dependencies
- Voalle API authentication credentials (API key or token) are required to authorize requests to the Voalle API.
Troubleshooting
- If the operation is not implemented or the operation name is incorrect, the node throws an error indicating the operation is not implemented.
- Ensure the client ID is provided and valid; missing or incorrect client ID may cause the API request to fail.
- Check that the Voalle API credentials are correctly configured and have the necessary permissions to perform the close solicitation operation.