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Maintenance (Bulk Export) → Export Conversations
AI-generatedSummary
Export organization-wide Zoho Cliq conversations with selected fields and optional pagination token for paged results.
Inputs
- conversationFields (required) — Select one or more conversation fields (e.g., title, chat_id, creation_time) to include as columns in the exported data.
- nextToken — Optional opaque pagination token to fetch the next page of results returned by a previous export response.
- enableAiErrorMode — Boolean flag to return errors as output items to continue execution instead of stopping on errors; useful for workflows involving AI tool integrations.
Output shape
a list of conversation records containing the requested fields as columns, with pagination support when a next token is provided
Requires OAuth credentials with Org Admin (Organization APIs) scope and the ZohoCliq.OrganizationChats.READ permission. Only organization super admins can access maintenance/bulk export APIs; calls from non-admin users will fail. Pagination is managed by providing the nextToken from previous responses. Errors can optionally be returned as items if AI error mode is enabled.
Examples
Example 1: Export all conversations with title and chat ID fields
Set conversationFields to include 'title' and 'chat_id'. Leave nextToken empty to start from the first page.
Example 2: Fetch subsequent pages of conversation exports
Pass the nextToken value returned from a prior export result to retrieve the next batch of conversation records.