Actions168
- Bot Actions
- Call & Meeting Actions
- Channel Actions
- Add Bot to Channel
- Add Channel Members
- Approve Channel
- Archive Channel
- Change Channel Member Role
- Change Channel Permission
- Create Channel
- Delete Channel
- Get Channel
- Get Channel Members
- Join Channel
- Leave Channel
- List Channels
- Reject Channel
- Remove Bot From Channel
- Remove Channel Members
- Remove Single Channel Member
- Unarchive Channel
- Update Channel
- Chat Actions
- Cliq Database Actions
- Custom Domain Actions
- Custom Email Actions
- Department Actions
- Designation Actions
- Event Actions
- File Actions
- Maintenance (Bulk Export) Actions
- Message Actions
- Message Component Builder Actions
- OAuth Helper Actions
- Reaction Actions
- Reminder Actions
- Remote Work Actions
- Role Actions
- Team Actions
- Thread Actions
- User Actions
- User Field Actions
- User Status Actions
- Widget Map Ticker Actions
Thread → Update State
AI-generatedSummary
Update the state of a Zoho Cliq thread by specifying its chat ID and desired action (close or reopen), optionally performing the action as a bot and controlling the returned output format and error mode.
Inputs
- Thread Chat ID (required) — The unique chat ID identifying the thread to update (format: CT_...-T-...).
- Action (required) — The state action to perform on the thread; options are 'Close' to close the thread or 'Reopen' to reopen it.
- Include Enhanced Output — Whether to return workflow-friendly success metadata for the response instead of the standard API response; defaults to true.
- Enable AI Error Mode — Whether to return errors as output items and continue execution (useful for AI tool workflows), instead of stopping execution; defaults to false.
- Additional Fields — Optional parameters including 'Bot Unique Name' to perform the action as a participating bot, and 'App Key' required when the bot belongs to an extension.
Output shape
a single object representing the thread update response, either in a workflow-friendly enhanced format or the native Zoho Cliq API response structure
If 'Include Enhanced Output' is true, the node returns simplified success metadata suitable for workflows. If 'Enable AI Error Mode' is true, API errors are returned as output items to allow further processing rather than stopping execution. Required OAuth scope: ZohoCliq.Chats.UPDATE.