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Zoho Cliq

Fully manage your Zoho Cliq workspace: messages, channels, teams, users, databases, events, reminders, bots, files, and more

Actions168

Thread → Update State

AI-generated

Summary

Update the state of a Zoho Cliq thread by specifying its chat ID and desired action (close or reopen), optionally performing the action as a bot and controlling the returned output format and error mode.

Inputs

  • Thread Chat ID (required) — The unique chat ID identifying the thread to update (format: CT_...-T-...).
  • Action (required) — The state action to perform on the thread; options are 'Close' to close the thread or 'Reopen' to reopen it.
  • Include Enhanced Output — Whether to return workflow-friendly success metadata for the response instead of the standard API response; defaults to true.
  • Enable AI Error Mode — Whether to return errors as output items and continue execution (useful for AI tool workflows), instead of stopping execution; defaults to false.
  • Additional Fields — Optional parameters including 'Bot Unique Name' to perform the action as a participating bot, and 'App Key' required when the bot belongs to an extension.

Output shape

a single object representing the thread update response, either in a workflow-friendly enhanced format or the native Zoho Cliq API response structure

If 'Include Enhanced Output' is true, the node returns simplified success metadata suitable for workflows. If 'Enable AI Error Mode' is true, API errors are returned as output items to allow further processing rather than stopping execution. Required OAuth scope: ZohoCliq.Chats.UPDATE.

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