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Chatwoot

Interact with Chatwoot API to manage conversations, messages, contacts, and more

Actions206

[Platform] Account Agent Bot → Update

AI-generated

Summary

Update an agent bot for a specified Chatwoot account by modifying its name, description, or outgoing webhook URL.

Inputs

  • Account ID (required) — ID of the Chatwoot account to which the agent bot belongs.
  • Agent Bot ID (required) — ID of the agent bot to be updated.
  • Update Fields — Optional fields to update: name (string), description (string), and outgoing_url (string webhook URL).

Output shape

A single record representing the updated agent bot object.

The operation returns the updated agent bot details. Only the provided fields in 'Update Fields' will be changed; others remain unchanged. Errors are returned if required IDs are invalid or the update fails.

Examples

Example 1: Update the name and description of an agent bot in a Chatwoot account.

Provide 'Account ID', 'Agent Bot ID', and set 'Update Fields' with the new 'Name' and 'Description' values.

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