ChatwootInstall

Summary

Fetch conversation statistics report filtered by a specified time range, conversation type, and optional detailed filters such as entity ID, grouping period, timezone offset, business hours, and user ID.

Inputs

• Since (required) — Start date for the report in date-time format.
• Until (required) — End date for the report in date-time format.
• Type (required) — Conversation type to report on (e.g., agent, inbox, team, label).
• Options — Optional filters and parameters to refine the report, including Entity ID (number), Group By Period (hour, day, week, month, year), Timezone Offset (in seconds), Business Hours filter (boolean), Days Before (number), Inbox IDs, Label IDs (comma-separated strings), and User ID (number).

Output shape

A JSON object containing conversation statistical data grouped by the specified period and filtered by the provided parameters.

The output includes counts and metrics relevant to conversations matching the criteria. Grouping defaults to 'day' if not set. The report respects the specified timezone offset and can optionally filter data during business hours only. The data structure depends on the backend API response and may vary with the selected filters.

Links

• n8n community nodes installation guide