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Inbox → Create
AI-generatedSummary
Create a new inbox in Chatwoot with a specified name and channel type, optionally configuring additional settings like avatar URL, greeting message, email collection, and timezone.
Inputs
- Name (required) — The name of the inbox to be created.
- Channel Type (required) — The type of channel for the inbox; options are 'API', 'Email', or 'Web Widget'.
- Additional Fields — Optional settings for the inbox such as avatar URL, greeting message, greeting enablement, email collection, CSAT survey enablement, message allowance after resolution, working hours enablement, and inbox timezone.
Output shape
A single record containing the details of the created inbox including its ID and configured properties.
The output returns the response from Chatwoot's API for the new inbox. It includes all fields set during creation as well as any defaults applied by the API. No pagination or envelope is present because this is a create operation.