ChatwootInstall

Summary

Retrieve performance metrics for applied SLAs within a specified date range to analyze SLA adherence and efficiency.

Inputs

• Options — Optional parameters including 'Since' (start date) and 'Until' (end date) to define the date range for the metrics report.

Output shape

An object containing applied SLA metrics data for the indicated date range.

The output includes metrics filtered by the optional 'Since' and 'Until' dates if provided. If date filters are omitted, the metrics cover the default time span determined by the API. The response format depends on the Chatwoot backend's metrics endpoint and includes SLA compliance statistics relevant to applied SLAs (Enterprise). No pagination applies as this is a single metrics summary request.

Examples

Example 1: Get applied SLA metrics for the last 30 days

Set 'Since' as 30 days ago and 'Until' as today to obtain SLA metrics for that period.

Links

• n8n community nodes installation guide