ChatwootInstall

Summary

Send a new public message to a specific conversation and contact in Chatwoot.

Inputs

• Contact Identifier (required) — The source_id of the contact to whom the message will be sent.
• Conversation ID (required) — ID of the conversation where the message will be posted.
• Content (required) — Text content of the message to be sent.
• Additional Fields — Optional fields including Echo ID for temporary message deduplication.

Output shape

Returns the created message object from Chatwoot's public API as a JSON object.

The returned object includes details of the created message. Required inputs are Contact Identifier, Conversation ID, and Content. Additional optional fields can be supplied for deduplication.

Examples

Example 1: Create a public message in an ongoing conversation with a known contact.

Specify the conversation ID, contact source_id, message content, and optionally an echo_id for deduplication.

Links

• n8n community nodes installation guide