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Chatwoot

Interact with Chatwoot API to manage conversations, messages, contacts, and more

Actions206

Conversation → Toggle Priority

AI-generated

Summary

Set the priority level of a specific conversation identified by its Conversation ID in Chatwoot.

Inputs

  • Conversation ID (required) — The unique numeric identifier of the conversation whose priority you want to set.
  • Priority (required) — The priority level to assign to the conversation; options include Urgent, High, Medium, Low, or None.

Output shape

a single JSON object representing the updated conversation with its new priority level

The operation returns the conversation object after updating its priority; errors may occur if the conversation ID is invalid or the API request fails.

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