Actions206
- Account Actions
- Agent Actions
- Agent Bot Actions
- Applied SLA (Enterprise) Actions
- Audit Log Actions
- Automation Rule Actions
- Campaign Actions
- Canned Response Actions
- Company (Enterprise) Actions
- Contact Actions
- Contact Note Actions
- Conversation Actions
- Conversation Participant Actions
- CSAT Survey Actions
- Custom Attribute Actions
- Custom Filter Actions
- Help Center Actions
- Inbox Actions
- Integration Actions
- Label Actions
- Live Report Actions
- Macro Actions
- Message Actions
- Notification Actions
- Profile Actions
- Report Actions
- Search Actions
- SLA Policy (Enterprise) Actions
- Summary Report Actions
- Team Actions
- Webhook Actions
- [Platform] Account Actions
- [Platform] Account Agent Bot Actions
- [Platform] Account User Actions
- [Platform] User Actions
- [Public] Contact Actions
- [Public] Conversation Actions
- [Public] Message Actions
Agent → Create
AI-generatedSummary
Create a new agent in Chatwoot by specifying the agent's full name, email (used for login), and role (Agent or Administrator), with optional additional settings like availability status and auto offline behavior.
Inputs
- Name (required) — Full name of the agent
- Email (required) — Email address of the agent (used for login)
- Role (required) — Role determines the permissions of the agent; options are 'Agent' (manage assigned conversations and contacts) or 'Administrator' (full access)
- Availability Status — Initial availability status of the agent; can be Available, Busy, or Offline
- Auto Offline — Whether to automatically set the agent offline when inactive (boolean)
Output shape
a single JSON object representing the newly created agent, including their details and assigned role
The output contains the newly created agent's data; errors occur if required fields are missing or invalid.