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Chatwoot

Interact with Chatwoot API to manage conversations, messages, contacts, and more

Actions206

Agent → Create

AI-generated

Summary

Create a new agent in Chatwoot by specifying the agent's full name, email (used for login), and role (Agent or Administrator), with optional additional settings like availability status and auto offline behavior.

Inputs

  • Name (required) — Full name of the agent
  • Email (required) — Email address of the agent (used for login)
  • Role (required) — Role determines the permissions of the agent; options are 'Agent' (manage assigned conversations and contacts) or 'Administrator' (full access)
  • Availability Status — Initial availability status of the agent; can be Available, Busy, or Offline
  • Auto Offline — Whether to automatically set the agent offline when inactive (boolean)

Output shape

a single JSON object representing the newly created agent, including their details and assigned role

The output contains the newly created agent's data; errors occur if required fields are missing or invalid.

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