Chatwoot icon

Chatwoot

Interact with Chatwoot API to manage conversations, messages, contacts, and more

Actions206

[Public] Conversation → Resolve

AI-generated

Summary

Mark a specific public conversation as resolved in Chatwoot by providing the contact's source ID and the conversation ID.

Inputs

  • Contact Identifier (required) — The source_id of the contact associated with the conversation.
  • Conversation ID (required) — ID of the conversation to toggle resolved status.

Output shape

a single record representing the updated conversation after it has been resolved.

The operation requires both Contact Identifier and Conversation ID. The response contains details of the resolved conversation. Error handling occurs if either identifier is invalid or the API call fails.

Links

Discussion