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Chatwoot

Interact with Chatwoot API to manage conversations, messages, contacts, and more

Actions206

Live Report → Conversation Metrics

AI-generated

Summary

Retrieve conversation metrics for live reports from Chatwoot, optionally filtered by a specific team ID.

Inputs

  • Team ID — Optional numeric ID to filter conversation metrics by a specific team.

Output shape

A JSON object containing conversation metrics data for live reports.

Returns conversation metrics aggregated at the account or team level depending on the Team ID filter. The response is a single JSON object reflecting metrics for the configured scope.

Examples

Example 1: Retrieve all conversation metrics without filtering by team.

No Team ID specified; retrieves aggregate conversation metrics for the full account.

Example 2: Retrieve conversation metrics filtered by a specific team.

Set Team ID to a numeric value to constrain metrics to that team's conversations.

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