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Report → Inbox Label Matrix

AI-generated

Summary

Retrieve the inbox label matrix report from Chatwoot within a specified date range, optionally filtering and grouping the results by various parameters.

Inputs

  • Since (required) — Start date for the report in date-time format.
  • Until (required) — End date for the report in date-time format.
  • Options — Additional optional parameters to refine the report, including Entity ID to filter by agent/inbox/team/label when applicable, grouping period (hour, day, week, month, year), timezone offset in seconds, business hours filter, days before for conversation traffic, comma-separated inbox IDs and label IDs to filter the inbox label matrix, and user ID for filtering by user in conversation statistics.

Output shape

A structured report object representing the inbox label matrix data as returned by Chatwoot's API.

The report covers the date range specified between 'Since' and 'Until'. Optional filters and grouping apply accordingly. The output includes data on labels used within inboxes over time. Returned structure depends on Chatwoot's API response and is provided as-is for further workflow processing.

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