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Interact with Chatwoot API to manage conversations, messages, contacts, and more

Actions206

Contact → Add Labels

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Summary

Add one or more labels to a specified contact in Chatwoot to categorize or tag that contact.

Inputs

  • Contact ID (required) — The unique numerical ID of the contact to which labels will be added.
  • Labels (required) — One or more labels to add to the contact; choose from a dynamically loaded list or specify comma-separated label names.

Output shape

a JSON object representing the updated contact with the newly added labels

Returns the updated contact details including the applied labels. The operation requires a valid contact ID and at least one label. Labels must exist or be specified by name to be added successfully.

Examples

Example 1: Add labels 'VIP' and 'Newsletter' to a contact with ID 12345

Set Contact ID to 12345 and select or input labels 'VIP' and 'Newsletter' in the Labels field.

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