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Chatwoot

Interact with Chatwoot API to manage conversations, messages, contacts, and more

Actions206

Help Center → Create Article

AI-generated

Summary

Create a new help center article in a specified Chatwoot portal with custom title, content, and optional additional fields.

Inputs

  • Portal Slug (required) — Slug of the portal to create the article in
  • Title (required) — Title of the article
  • Content (required) — Content of the article; supports HTML
  • Additional Fields — Optional parameters including Author ID, Category (by name or ID), Description, Position, Slug, and Status (Draft, Published, Archived)

Output shape

a single record representing the created article with its details

Returns the full article object as response; 'Category Name or ID' options depend on the specified Portal Slug; all fields except Portal Slug, Title, and Content are optional.

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Discussion