Actions206
- Account Actions
- Agent Actions
- Agent Bot Actions
- Applied SLA (Enterprise) Actions
- Audit Log Actions
- Automation Rule Actions
- Campaign Actions
- Canned Response Actions
- Company (Enterprise) Actions
- Contact Actions
- Contact Note Actions
- Conversation Actions
- Conversation Participant Actions
- CSAT Survey Actions
- Custom Attribute Actions
- Custom Filter Actions
- Help Center Actions
- Inbox Actions
- Integration Actions
- Label Actions
- Live Report Actions
- Macro Actions
- Message Actions
- Notification Actions
- Profile Actions
- Report Actions
- Search Actions
- SLA Policy (Enterprise) Actions
- Summary Report Actions
- Team Actions
- Webhook Actions
- [Platform] Account Actions
- [Platform] Account Agent Bot Actions
- [Platform] Account User Actions
- [Platform] User Actions
- [Public] Contact Actions
- [Public] Conversation Actions
- [Public] Message Actions
Inbox → Add Agent
AI-generatedSummary
Add one or more agents to a specified inbox by providing the inbox ID and a comma-separated list of user IDs.
Inputs
- Inbox ID (required) — The ID of the inbox to which agents will be added.
- User IDs (required) — Comma-separated list of user IDs representing the agents to add to the inbox.
Output shape
a JSON object with the API response confirming the addition of agents to the inbox
The response typically includes details about the updated inbox or its agents. Error responses are returned if invalid IDs are provided or the operation fails.
Examples
Example 1: Add agents 12 and 34 to inbox 56
Inbox ID set to 56; User IDs set to '12,34'