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Actions206

CSAT Survey → Download

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Summary

Download CSAT (Customer Satisfaction) survey data from Chatwoot, optionally filtered by a date range.

Inputs

  • Since — Optional start date filter to download survey data from this date onwards.
  • Until — Optional end date filter to download survey data up to this date.

Output shape

a JSON object containing CSAT survey data matching the specified date range filters if provided

Both date filters are optional; the response includes all available survey data if no filters are set. The output provides raw survey data as returned by Chatwoot's API without pagination.

Examples

Example 1: Download all CSAT survey data without date filtering to analyze overall customer satisfaction.

Leave both 'Since' and 'Until' empty to fetch all survey data.

Example 2: Download CSAT survey data within a specific period.

Set 'Since' to the desired start date and 'Until' to the end date to retrieve surveys submitted in that date range.

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