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Interact with Chatwoot API to manage conversations, messages, contacts, and more

Actions206

Canned Response → Create

AI-generated

Summary

Create a new canned response in Chatwoot by specifying a trigger short code and the response content.

Inputs

  • Short Code (required) — Short code to trigger this canned response, for example, 'greeting' which can be invoked with '/greeting'.
  • Content (required) — The message content that will be sent when the canned response is triggered.

Output shape

a JSON object representing the newly created canned response

The returned object includes all details of the canned response as created in Chatwoot. Errors during creation will be returned as node execution errors.

Examples

Example 1: Create a canned response with short code 'welcome' and a welcome message content.

Set 'Short Code' to 'welcome' and 'Content' to 'Hello! How can I assist you today?'.

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