Chatwoot icon

Chatwoot

Interact with Chatwoot API to manage conversations, messages, contacts, and more

Actions206

Conversation → Update

AI-generated

Summary

Update a conversation in Chatwoot by setting its priority level or snoozed-until date.

Inputs

  • Conversation ID (required) — ID of the conversation to update.
  • Update Fields — Fields to update in the conversation, including Priority (Urgent, High, Medium, Low, None) and Snoozed Until (un-snooze date/time).

Output shape

a JSON object representing the updated conversation's details.

Returns the updated conversation object from Chatwoot's API. Requires valid conversation ID and optional update fields.

Links

Discussion