Actions206
- Account Actions
- Agent Actions
- Agent Bot Actions
- Applied SLA (Enterprise) Actions
- Audit Log Actions
- Automation Rule Actions
- Campaign Actions
- Canned Response Actions
- Company (Enterprise) Actions
- Contact Actions
- Contact Note Actions
- Conversation Actions
- Conversation Participant Actions
- CSAT Survey Actions
- Custom Attribute Actions
- Custom Filter Actions
- Help Center Actions
- Inbox Actions
- Integration Actions
- Label Actions
- Live Report Actions
- Macro Actions
- Message Actions
- Notification Actions
- Profile Actions
- Report Actions
- Search Actions
- SLA Policy (Enterprise) Actions
- Summary Report Actions
- Team Actions
- Webhook Actions
- [Platform] Account Actions
- [Platform] Account Agent Bot Actions
- [Platform] Account User Actions
- [Platform] User Actions
- [Public] Contact Actions
- [Public] Conversation Actions
- [Public] Message Actions
Conversation → Add Labels
AI-generatedSummary
Replace the existing labels on a specified conversation with new labels chosen from available options.
Inputs
- Conversation ID (required) — ID of the conversation to which you want to add labels.
- Labels (required) — List of labels to set on the conversation, replacing any existing labels. Labels can be selected from a dropdown or specified using expressions.
Output shape
a single record representing the updated conversation with the new labels applied
The operation replaces all existing labels on the conversation with the specified set. No pagination is involved.