Actions206
- Account Actions
- Agent Actions
- Agent Bot Actions
- Applied SLA (Enterprise) Actions
- Audit Log Actions
- Automation Rule Actions
- Campaign Actions
- Canned Response Actions
- Company (Enterprise) Actions
- Contact Actions
- Contact Note Actions
- Conversation Actions
- Conversation Participant Actions
- CSAT Survey Actions
- Custom Attribute Actions
- Custom Filter Actions
- Help Center Actions
- Inbox Actions
- Integration Actions
- Label Actions
- Live Report Actions
- Macro Actions
- Message Actions
- Notification Actions
- Profile Actions
- Report Actions
- Search Actions
- SLA Policy (Enterprise) Actions
- Summary Report Actions
- Team Actions
- Webhook Actions
- [Platform] Account Actions
- [Platform] Account Agent Bot Actions
- [Platform] Account User Actions
- [Platform] User Actions
- [Public] Contact Actions
- [Public] Conversation Actions
- [Public] Message Actions
Report → First Response Time Distribution
AI-generatedSummary
Fetch the first response time distribution report for a specified period in Chatwoot, optionally filtered and grouped by criteria like entity ID, time period, timezone, and business hours.
Inputs
- Since (required) — The start date and time to begin the report data range (ISO 8601 format).
- Until (required) — The end date and time to end the report data range (ISO 8601 format).
- Options — Optional filters and grouping settings including entity ID (agent/inbox/team/label), grouping period (hour, day, week, month, year), timezone offset in seconds, business hours filter flag, and other parameters not relevant for this report.
Output shape
a single JSON object containing the distribution data of first response times grouped by the specified period and filtered criteria
The returned report data follows Chatwoot's report structure for first response time distribution; data returned respects the date range, grouping, timezone offset, business hours filter, and entity ID filters if provided.