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Inbox → Update
AI-generatedSummary
Update an existing inbox in Chatwoot by specifying its ID and the fields to modify.
Inputs
- inboxId (required) — Select the inbox to update by ID or choose from a list.
- updateFields — Specify one or more fields to update on the inbox, such as name, auto assignment, greeting settings, email collection, customer satisfaction survey, working hours, messages after resolution, timezone, business and welcome info, out of office message, and website URL.
Output shape
a single record representing the updated inbox data
The returned data contains the updated inbox details as provided by the Chatwoot API after the update operation. Only fields sent in 'updateFields' are changed; others remain unchanged. Errors may occur if invalid fields or IDs are provided.