IT Glue Extended icon

IT Glue Extended

Search and manage IT Glue documentation: organizations, configurations, contacts, passwords (create/rotate — values never returned to AI), documents, flexible assets, SSL certificates, tickets, and more. Use for IT asset lookup, MSP documentation, password rotation, and config inventory.

Actions153

Contact Type → Create

AI-generated

Summary

Creates a new contact type in IT Glue by POSTing a JSON:API contact_types record with the given name, and returns the created record.

Inputs

  • name (required) — The contact type name. Sent as the name attribute of the new contact_types record.

Output shape

A single item containing the created contact type, flattened: attributes converted from kebab-case to camelCase (e.g. name), plus id and type (and relationships if IT Glue returns any).

Throws an error if IT Glue returns no data. API errors (401, 403, 429 and others) are surfaced as node errors. 429 responses are retried up to 3 times with backoff. With Continue On Fail enabled, a failed item returns {error: message} instead.

Examples

Example 1: Add a new contact category such as 'Billing Contact' to IT Glue before assigning it to contacts.

Resource: Contact Type; Operation: Create; Name: 'Billing Contact'.

Links

Discussion