IT Glue Extended icon

IT Glue Extended

Search and manage IT Glue documentation: organizations, configurations, contacts, passwords (create/rotate — values never returned to AI), documents, flexible assets, SSL certificates, tickets, and more. Use for IT asset lookup, MSP documentation, password rotation, and config inventory.

Actions153

Contact → Get

AI-generated

Summary

Retrieves a single IT Glue contact by its ID via GET contacts/{id} and returns it as one flattened n8n item.

Inputs

  • Contact ID (required) — The IT Glue ID of the contact to fetch (parameter contactId). Empty values cause an error; the ID is used in the request path contacts/{id}.

Output shape

A single item with the contact's attributes converted from kebab-case to camelCase (e.g. firstName, lastName, title, notes, important), plus id, type, and relationships if IT Glue returned them.

Throws an error if the ID is empty or IT Glue returns no data. API errors (401, 403, 429, others) are wrapped with readable messages, and 429 responses are retried up to 3 times. With Continue On Fail enabled, an item with an error message is emitted instead. The Contact resource declares no 'include' options, so related records are not embedded.

Examples

Example 1: Look up a contact whose ID came from an earlier step, such as a Get Many search.

Resource: Contact, Operation: Get, Contact ID: {{ $json.id }}

Example 2: Fetch a known contact to read its job title and notes.

Resource: Contact, Operation: Get, Contact ID: 1234567

Links

Discussion