IT Glue ExtendedInstall

Summary

Deletes a single IT Glue ticket by ID by sending a DELETE request to the tickets/{id} endpoint, and returns a simple success confirmation.

Inputs

• Ticket ID (required) — ID of the ticket to delete. The operation throws an error if this is empty. Typically supplied via an expression from an earlier Get Many or Get step.

Output shape

One item per input item, shaped as { success: true, id: "" }. The ticket itself is not returned.

The ticket resource is registered as 'gated' in the source. It is excluded from the node's enabled resources, so it may not appear in the UI of this version. The ID is passed straight into the URL path with no format validation. API failures (401, 403, 429, other) are raised as node errors, and 429 responses are retried up to 3 times with backoff. With Continue On Fail enabled, an error is returned as { error: message } for that item. Deletion is a permanent API call, and no confirmation step or undo is provided.

Examples

Example 1: Remove a specific ticket whose ID is already known.

Resource: Ticket, Operation: Delete, Ticket ID: 12345

Example 2: Delete tickets returned by an earlier Get Many Ticket step, one per item.

Resource: Ticket, Operation: Delete, Ticket ID: ={{ $json.id }}

Links

• n8n community nodes installation guide