IT Glue Extended icon

IT Glue Extended

Search and manage IT Glue documentation: organizations, configurations, contacts, passwords (create/rotate — values never returned to AI), documents, flexible assets, SSL certificates, tickets, and more. Use for IT asset lookup, MSP documentation, password rotation, and config inventory.

Actions153

Contact → Update

AI-generated

Summary

Updates an existing IT Glue contact by ID via a PATCH request to the contacts endpoint, and returns the updated contact as a flattened record.

Inputs

  • Contact ID (required) — ID of the contact to update. The node throws an error if it is empty.
  • First Name (required) — Contact first name. Marked required in the UI; an empty value is still sent for required fields.
  • Last Name — Contact last name. Omitted from the request if left empty.
  • Title — Contact job title. Omitted if empty.
  • Contact Type — Contact type, chosen from a list loaded from IT Glue contact types (sent as contact-type-id). Omitted if empty.
  • Notes — Notes about the contact. Omitted if empty.
  • Important — Boolean flag marking the contact as important. Defaults to false and is always sent, so updating without setting it will write false.

Output shape

A single item containing the updated contact. Attributes are camelCased (e.g. firstName, lastName, contactTypeId, important), plus id, type ('contacts'), and relationships if returned.

Optional text fields left empty are not sent, so they keep their existing values and cannot be cleared this way. Boolean Important is always sent. Requests are retried on HTTP 429. Errors are raised as node API errors, or returned as an error item if Continue On Fail is enabled. The operation throws if IT Glue returns no data.

Examples

Example 1: Mark a contact as important and change their job title.

Resource: Contact, Operation: Update, Contact ID: 12345, First Name: Jane, Title: IT Director, Important: true

Example 2: Reassign a contact to a different contact type.

Contact ID from a previous Get Many step via expression, First Name: existing name, Contact Type: select from list

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