IT Glue Extended
Actions153
- Attachment Actions
- Checklist Actions
- Checklist Template Actions
- Configuration Actions
- Configuration Interface Actions
- Configuration Status Actions
- Configuration Type Actions
- Contact Actions
- Contact Type Actions
- Country Actions
- Document Actions
- Domain Actions
- Expiration Actions
- Export Actions
- Flexible Asset Actions
- Flexible Asset Field Actions
- Flexible Asset Type Actions
- Group Actions
- Location Actions
- Log Actions
- Manufacturer Actions
- Model Actions
- Operating System Actions
- Organization Actions
- Organization Status Actions
- Organization Type Actions
- Password Actions
- Password Category Actions
- Platform Actions
- Region Actions
- Related Item Actions
- SSL Certificate Actions
- Ticket Actions
- User Actions
- User Metric Actions
Contact → Update
AI-generatedSummary
Updates an existing IT Glue contact by ID via a PATCH request to the contacts endpoint, and returns the updated contact as a flattened record.
Inputs
- Contact ID (required) — ID of the contact to update. The node throws an error if it is empty.
- First Name (required) — Contact first name. Marked required in the UI; an empty value is still sent for required fields.
- Last Name — Contact last name. Omitted from the request if left empty.
- Title — Contact job title. Omitted if empty.
- Contact Type — Contact type, chosen from a list loaded from IT Glue contact types (sent as contact-type-id). Omitted if empty.
- Notes — Notes about the contact. Omitted if empty.
- Important — Boolean flag marking the contact as important. Defaults to false and is always sent, so updating without setting it will write false.
Output shape
A single item containing the updated contact. Attributes are camelCased (e.g. firstName, lastName, contactTypeId, important), plus id, type ('contacts'), and relationships if returned.
Optional text fields left empty are not sent, so they keep their existing values and cannot be cleared this way. Boolean Important is always sent. Requests are retried on HTTP 429. Errors are raised as node API errors, or returned as an error item if Continue On Fail is enabled. The operation throws if IT Glue returns no data.
Examples
Example 1: Mark a contact as important and change their job title.
Resource: Contact, Operation: Update, Contact ID: 12345, First Name: Jane, Title: IT Director, Important: true
Example 2: Reassign a contact to a different contact type.
Contact ID from a previous Get Many step via expression, First Name: existing name, Contact Type: select from list